VISIONARY PROVIDES SUPPORT FOR VERSION 8.5 AND NEWER
Free Support
- Visionary provides 14 days of installation support after purchase.
- Online training resources
Standard Annual Support*
- Email, Phone or web-based product support as required based on the issue
- Available during normal business hours Central Time
- Access to in-version updates
- Starting at only $150.00 per year for Visionary Pro and $300 per year for production tools
- Multi-license and site-wide discounts available
- Contact Visionary today for a quote (214) 370-0011
- To initiate a support request click here.
Premium Annual Support*
- Email, Phone or web based product support is required based on the issue
- Access to in-version updates
- Access to 24/7 tech support if needed for mission-critical events
- Only $2500.00 per year for most software
Single Incident Support*
- Phone or web based product support
- Only $125 during normal business hours or $250 after hours
- Provided for all Visionary products
On-Line Training
Visionary has various training options available for Visionary products only.
- Tutorials
- Frequently Asked Questions (FAQ's)
- Personalized web-based training for a single person or small group is available for a fee and by appointment
- Visionary also hosts regular training sessions at our location in Addison (North Dallas); click here for the current schedule
- On-location training is available at your office location.
Lost Registration
It's important to maintain a copy of your installation and registration codes after you make your purchase. If you've elected to forgo an annual support plan, but need a new registration code contact us to discuss what options maybe available. New download link is $25.